Policies

General Policies

Check in time- 3 pm
Check out time- 11 am
Quiet time for main house guests is 9 pm
Outdoor quiet time ordered by the City of Mandeville is 10 pm
Bicycles are for guest use-first come first serve: guests are responsible for transportation of bike back to the premises if a flat tire occurs
No bike riding after dark
Smoking/Vaping is not allowed indoors-must be on porches but not on the shared deck

Cancellation Policy

Cancellations within 5 days prior to arrival can obtain a full refund

Pet Policy

Small pets allowed at 20lbs/9kg for $20/day in Orange Cottage Only
Email copy of rabies vaccination prior to stay
Pets must not be left alone for more than more than 4 hours at a time
Pet charges handled at check out after a walk through

Hurricane Policy

We are in a Hurricane area- all guests will be ask to relocate in the event that we are in the path of a tropical storm or hurricane 48 hours out

Security

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

We may amend this Privacy Statement from time to time in order to meet changes in the regulatory environment, business needs, or to satisfy the needs of our guests, properties, strategic marketing partners, and service providers.