Pontchartrain winds policies
General Policies
- Check in time is as early as 3 pm
- Check out time is as late as 11 am
- Quiet time for main house guests is 9 pm
- Outdoor quiet time ordered by the City of Mandeville is 10 pm
- Bicycles are for guest use-first come first serve: guests are responsible for transportation of bike back to the premises if a flat tire occurs
- No bike riding after dark
- Smoking/Vaping is not allowed indoors-must be on porches but not on the shared deck
Cancellation Policy
- Cancellations within 5 days prior to arrival can obtain a full refund
Pet Policy
- Small pets allowed 20lbs/9kg for $20/day
- Email copy of rabies vaccination prior to stay
- Pets must not be left alone for more than more than 4 hours at a time
- Pet charges handled at check out after a walk through
Hurricane Policy
- We are in a Hurricane area- all guests will be ask to relocate in the event that we are in the path of a tropical storm or hurricane 48 hours out.
Security
- Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.
- We may amend this Privacy Statement from time to time in order to meet changes in the regulatory environment, business needs, or to satisfy the needs of our guests, properties, strategic marketing partners, and service providers.